How can we help you?
Find answers to common questions about CareerFlex
Categories
General
Extension & Technical
Account & Login
Billing & Credits
Privacy & Security
Troubleshooting
General
How does CareerFlex analyze job listings?
Which job platforms are supported?
What file formats are supported for CVs?
How many credits does one analysis cost?
Can I use CareerFlex on mobile devices?
Where can I view my analysis history?
Extension & Technical
How do I install the Chrome extension?
Which browsers are compatible?
The extension icon doesn't appear on job pages
My CV won't upload or shows an error
Can I use multiple CVs for different job types?
How do I update the extension?
Account & Login
How do I create an account?
I can't log in to the extension
How do I reset my password?
Can I change my email address?
How do I delete my account?
Billing & Credits
How does the credit system work?
How do I purchase credits?
Do credits expire?
Can I get a refund on credits?
Why was I charged more than expected?
Is my payment information secure?
Can I share credits with team members?
Privacy & Security
Is my data private and secure?
What data do you store on your servers?
Can I delete my data?
Do you use my data to train AI models?
Is CareerFlex GDPR compliant?
Troubleshooting
The analysis is taking too long or stuck
Error: "AI_RETRY_EXHAUSTED"
Error: "Authentication failed"
The analysis results look incorrect or incomplete
Credits deducted but no results received
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CareerFlex - AI Job Analyzer & CV Matcher | Free Download
